Effective Date: 16 August 2026
Website: https://flixglow.com/
Contact Email: hello@flixglow.com
Location: Lagos, Nigeria
1. Introduction
Welcome to FlixGlow, an online platform providing promotional videos, interactive quizzes, entertainment campaigns, and promotional rewards.
We respect your privacy and are committed to protecting personal information collected through our website. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit FlixGlow, register for an account, participate in campaigns, complete quizzes, or use our services.
We aim to handle personal information in accordance with applicable data protection laws, including relevant Nigerian data protection requirements.
Where applicable law requires consent for particular processing activities, we will request that consent before proceeding.
2. Information We Collect
2.1 Personal and Account Information
When you register, participate in a campaign, or contact us, we may collect:
- Full name and username.
- Email address and contact information.
- Account credentials and authentication information.
- Date of birth or age information where necessary to verify eligibility.
- Information submitted through account settings and forms.
2.2 Campaign and Quiz Information
We may collect quiz answers, scores, campaign participation records, eligibility information, and reward claims.
This information helps us administer campaigns, verify participation, prevent abuse, and manage rewards in accordance with applicable campaign rules.
2.3 Technical and Usage Information
When you visit FlixGlow, we or our service providers may process information such as:
- IP address.
- Browser type and version.
- Device type and operating system.
- Pages visited and time spent on the website.
- Referring websites and usage activity.
- Cookie identifiers and similar technologies.
- Technical information relating to errors, security events, and website performance.
2.4 Communications
If you contact us through email or website forms, we may retain your contact information and messages to respond to your enquiry and maintain relevant support records.
3. How We Use Your Information
We may use personal information to:
- Create and manage user accounts.
- Provide videos, campaigns, quizzes, and other website features.
- Record participation and quiz results.
- Verify campaign eligibility and administer rewards.
- Respond to enquiries and provide customer support.
- Detect fraud, cheating, unauthorised access, and misuse.
- Maintain website security and improve performance.
- Analyse traffic and measure advertising effectiveness.
- Display advertisements where advertising services are enabled.
- Comply with applicable legal obligations and protect our legitimate rights.
We will process personal information on an appropriate legal basis and obtain consent where required.
4. Cookies and Similar Technologies
FlixGlow may use cookies, pixels, local storage, and similar technologies to operate the website, maintain login sessions, remember preferences, analyse traffic, and support advertising.
Cookies may be categorised as follows:
Essential cookies: Necessary for website functions such as authentication, security, and account management.
Analytics cookies: Used to understand website usage and improve performance.
Advertising cookies: Used to deliver, measure, or personalise advertisements.
Preference cookies: Used to remember settings and user preferences.
Where required by applicable law, non-essential cookies will not be activated until the user provides the necessary consent.
Users may change or withdraw their cookie preferences through the website’s cookie settings interface. Browser settings may also be used to block or delete cookies, although this may affect certain website functions.
5. Cookie Consent and Google Consent Management
FlixGlow intends to implement a cookie consent management solution to allow visitors to understand and manage the use of non-essential cookies and advertising technologies.
The consent interface is intended to provide:
- Clear information about the categories and purposes of cookies.
- An option to accept or reject non-essential cookies.
- A way to customise cookie preferences where supported.
- A method to withdraw or change consent after the initial selection.
- Appropriate records of consent choices where supported by the selected tool.
- Integration with relevant Google advertising consent requirements.
Where applicable, advertising and analytics tags will be configured to respect users’ consent choices and regional requirements.
The consent interface will not be designed to mislead users or make rejection unnecessarily difficult.
Consent preferences will be managed in accordance with applicable legal requirements and the capabilities of the selected consent management platform.
6. Google AdSense and Third-Party Advertising
FlixGlow may use Google AdSense and other advertising providers to display advertisements.
When these services are enabled, Google and its advertising partners may use cookies, device identifiers, or similar technologies to collect or receive information about visits to FlixGlow and other websites.
This information may be used to deliver, personalise, measure, and improve advertisements, subject to applicable law, consent requirements, and available user settings.
Depending on the user’s location and preferences, advertisements may be personalised or non-personalised.
Users may review Google’s privacy information and advertising settings through:
- Google Privacy Policy: https://policies.google.com/privacy
- Google Ads Settings: https://adssettings.google.com/
FlixGlow will configure advertising technologies and consent mechanisms in accordance with the requirements applicable to its advertising setup and audience.
FlixGlow does not encourage users to click advertisements to earn rewards or improve advertising revenue. Campaign participation and rewards must remain separate from invalid or incentivised advertising clicks.
7. Third-Party Services and Embedded Content
FlixGlow may use third-party providers for:
- Website hosting and infrastructure.
- Video hosting and playback.
- Analytics and performance measurement.
- Advertising and consent management.
- Website security and spam prevention.
- User registration and authentication.
- Email communications.
- Reward administration and fulfilment.
Third-party services may process information according to their own privacy policies and contractual arrangements.
Embedded videos and external content may use cookies or collect technical information when loaded or interacted with. Where required, FlixGlow will configure consent controls before loading non-essential third-party technologies.
We encourage users to review the privacy policies of third-party providers whose services they use.
8. How We Share Information
FlixGlow does not sell personal information to third parties.
We may share information where reasonably necessary with:
- Service providers that host, secure, maintain, or operate the website.
- Advertising and analytics providers where applicable.
- Campaign partners involved in eligibility verification or reward fulfilment.
- Competent authorities where disclosure is required by law.
- Relevant parties where necessary to investigate fraud, enforce our terms, or protect users and our rights.
- Parties involved in a legitimate business transfer, subject to applicable law and appropriate safeguards.
We will seek to limit disclosures to information reasonably necessary for the relevant purpose.
9. Data Retention
We will retain personal information for as long as reasonably necessary to provide our services, maintain accounts, administer campaigns, fulfil rewards, prevent fraud, resolve disputes, and comply with legal obligations.
Retention periods will depend on the nature of the information and the purpose for which it was collected.
When information is no longer required, we intend to delete it, anonymise it, or securely dispose of it, subject to applicable legal requirements.
10. Data Security Measures
FlixGlow intends to implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, and disclosure.
These measures may include:
10.1 Secure Website Connections
We will maintain HTTPS encryption through a valid SSL/TLS certificate to help protect information transmitted between users’ browsers and the website.
10.2 Access Control
Administrative access will be restricted to authorised users who need it to manage the website. Administrator accounts should use strong, unique passwords and multi-factor authentication where available.
10.3 WordPress Security
We intend to keep WordPress core, themes, and plugins updated, remove unused software, and use trusted software sources to reduce vulnerabilities.
10.4 Malware and Login Protection
We may use reputable security tools to monitor suspicious activity, limit repeated login attempts, detect malicious files, and protect administrative access.
10.5 Backups and Recovery
We intend to maintain periodic website and database backups and periodically verify that backups can be restored when necessary.
10.6 Data Minimisation
We will seek to collect only the personal information reasonably necessary for the stated purpose and limit access to that information.
10.7 Security Monitoring and Incident Response
We intend to monitor relevant security alerts and investigate suspected incidents. Where a personal data breach occurs, we will take appropriate steps to contain the incident, assess the potential impact, and make any notifications required by applicable law.
No website or electronic storage system can be guaranteed to be completely secure. Users should protect their login credentials and report suspected unauthorised account access.
11. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to personal information held about you.
- Request correction of inaccurate information.
- Request deletion of personal information where legally permitted.
- Object to or request restriction of certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of certain personal information.
- Lodge a complaint with a competent data protection authority.
To exercise an applicable right, email hello@flixglow.com with the subject line Privacy Request.
We may need to verify your identity before processing a request. Certain information may need to be retained where required by law or necessary for security and dispute resolution.
12. Children’s Privacy and Age Requirements
FlixGlow aims to handle children’s personal information in accordance with applicable privacy laws.
Individual campaigns may have specific minimum age requirements. Participants must satisfy the eligibility requirements published for the relevant campaign.
Where necessary, we may request age information or take reasonable steps to verify eligibility.
If you believe that a child has provided personal information inappropriately, contact hello@flixglow.com so that we can investigate and take appropriate action.
13. International Data Transfers
Some hosting providers, advertising partners, analytics services, and other service providers may process personal information outside Nigeria or the user’s country of residence.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer complies with applicable data protection requirements and that appropriate safeguards are used where required.
14. External Links
FlixGlow may contain links to external websites, platforms, and services.
We are not responsible for the independent privacy practices of external websites. Users should review the privacy policies of those websites before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website features, advertising arrangements, security practices, or legal obligations.
When changes are made, we will update the Effective Date at the top of this page. Where required by law, we will provide additional notice or obtain consent.
We encourage users to review this page periodically.
16. Contact Us
For questions about this Privacy Policy, requests concerning personal information, or privacy complaints, contact:
Website: FlixGlow
Website URL: https://flixglow.com/
Email: hello@flixglow.com
Location: Lagos, Nigeria
We will review privacy enquiries and respond in accordance with applicable law.